I hope someone can help resolve this.

The 'ZETES April open slowly tournament (backgammon)' is still running. The winners of both sections are still waiting to play each other. All section games were completed weeks ago.
Both parties (loggerhead and NOT a floosie) have sent messages to zetes but have had no response, although here language could well be a barrier.
What would be the next step?

Also, as this tournament is still 'live' are any brain knights that were involved able to participate in any other backgammon tournament, or do they have to await the outcome of this one?