I have a friend where now neither browser will open on their computet netscape or explorer, we have uninstalled both and tried to reinstall both of them, but when you have to reboot the system it comes up with a fatal error in windows (98) and then loads but when you clic on either browser they can no longer get in, is the only solution to reload windows, they will lose everything on their computer, and all the programs will have to be reloaded, I was hoping I wouldn't have to do that, any suggestions or help would be greatly appreciated