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Computers (BIG BAD WOLF, 2007-03-12 20:16:01)


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18. Décembre 2010, 03:15:27
ellieoop 
Sujet: help!
i have a 4yr. old hp compaq pressario laptop xp. it worked great til 3mos. ago, when all of a sudden a small silver tab would appear and it says alert, the url is not valid and cannot be loaded, it has a clickable ok, when i click that most times it disappears and other times it just stays and doesn't let me do anything and makes it almost impossible to shut down, a few times i had to shut the power button. i have used ccleaner and i think it's called hijack a malware thing, i don't know what that really is but i did it, then i went to my programs and removed all the games that came with the pc and anything that said i rarely use. i also have norton and they scan everyday. i'm ready to toss it in the trash. i'm hoping someone can help me and i can keep this laptop, it worked great til this happened, and i have no idea why it happens. it's working perfect now, this afternoon i had to shut down twice to get it to work.
thx. in advance for any help.

thx. ellie

18. Décembre 2010, 06:06:18
Bernice 
Sujet: Re: help!
ellieoop: sounds like a virus. I had the same thing happen to me about 6 months ago....I had to get everything reloaded. I was lucky that I didnt lose everything....it was a nasty buggar...

18. Décembre 2010, 07:00:22
ellieoop 
Sujet: Re: help!
Bernice: i only use ff, i'm going to try another browser to see if i get the alert on it. if it is a virus it should happen on any browser i use, at least that's what i think. i don't know much about a virus. if i do get it then maybe you can tell me how to re load everything.

18. Décembre 2010, 07:04:53
Bernice 
Sujet: Re: help!
ellieoop: the virus I got stopped everything from working....I use IE, but it stopped my virus from working and it wouldnt let me acces anything...kept asking me to "OK" everything... and of course it just kept getting worse each time.
now dont ask me to help you reload everything....I paid $264 to get it cleeaned and reformatted...not very computer literate Im afraid and prefer to pay and have it done properly....sorry :(

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