mctrivia: That's partially true but you forget one important thing - all points you have listed may bring a revenue in a longer time persepective, not instantly. On the other hand, hardware and connection issues usually happen immediately and without further warning, not to mention other aspects which are tightly related to them.
So I have to repeat myself - a further support for 3rd parties can be done when there is time for it. Otherwise, our full effort is focused on things which bring a revenue a little faster.