I started to howl the moment I read they were at a psych. hospital...I knew what was comeing...I used to work for a private hospital in Phx. and we would get the same dubious response when we would order food to be delivered on the graveyard shift.

JUst to mess with the delivery people, we would sometimes have the biggest orderly put on a hospital gown..slippers and answer the door ( right off the 'Seclusion Room' ) laughing gleefuly....
After awhile, the dispatcher would try and get the newest driver to deliver...
Ahhhh....goodtimes...