Nume utilizator: Parolã:
Înregistrare utilizator nou
Moderator: Hrqls , coan.net , rod03801 
 BrainKing.com

Board for everybody who is interested in BrainKing itself, its structure, features and future.

If you experience connection or speed problems with BrainKing, please visit Host Tracker and check "BrainKing.com" accessibility from various sites around the world. It may answer whether an issue is caused by BrainKing itself or your local network (or ISP provider).

World Of Chess And Variants (videos from BrainKing): YouTube
Chess blog: LookIntoChess.com


Mesaje pe paginã:
Lista posturilor afişate
Nu eşti autorizat sã scrii pe acest panou.Pentru a putea adãuga mesaje trebuie sã ai nivelul de (0)
Mod: Toatã lumea poate afişa
Cautã între posturi:  

8. Ianuarie 2008, 11:18:07
MadMonkey 
Modificat de MadMonkey (8. Ianuarie 2008, 11:29:25)
This place amazes me, in a BAD way sadly these days.

I have a friend who i made a Bishop for a while to see if he liked it here. He did and wanted to get a life membership ( Black Rook ), but has no PayPal account and a wire transfer will cost a fortune on top.
He has asked for help from Fencer and although Fencer did reply, he has got know where. So sadly now him and his friends (who have the same problem) are now leaving BrainKing.

Myself and harley created Customer Service years ago for this or anything to sort problems out and answer questions, to help people, this seems to have all but vanished along with Customer Service.

This is not a dig a Globs, but at everything this site is becoming. I love this place and have done since i joined over 5 years ago.

In those days you could post on boards and get a friendly answer in minutes. These days you are lucky to get and answer, and if you do it is not exactly helpful or understanding. As has proved AGAIN over the last few days, an argument starts.

It comes to something when we can not even help others sort problems out. I thought getting members and therefore generating income would be of vital importance to running a site like this.

Sadly as normal, i am wrong

8. Ianuarie 2008, 12:09:34
pauloaguia 
Subiectul: Re:
MadMonkey: (Just commenting on the Customer Service bit)
Just because Customer Service isn't around any more, doesn't mean people can't send you money for you to pay for their BK accounts using your PayPal account. All it takes is for them to trust you enough to send you the money.
There are people who I used to pay accounts for until they finally got old enough to have a credit card and a PayPal account. And I only became a Customer Service Representative after that... but the principle still holds - everytime someone contacts me on how to purchase a membership I explain how to use PayPal and in the end, offer my services as a last resort...

8. Ianuarie 2008, 12:19:31
MadMonkey 
Subiectul: Re:
pauloaguia: I do not see why someone in the states should have to send me (in England) money, it may as well go straight to Fencer

There was until a while ago a list of people in various countries, where what you suggest could be done making it easy. Sadly, that is now gone. They have not got a PayPal account for a valid & personal reason, yet because of this they can not get there membership, and so leaving, because no one has the time to help them with there problem.

i have done my bit, keeping them here, even paying for them to try out membership, maybe i should just buy there Black Rook for them as well

8. Ianuarie 2008, 12:42:17
pauloaguia 
Subiectul: Re:
MadMonkey: Stupidly enough I didn't even consider the possibility that you weren't on the same country
Yes, it would probably be just as expensive to send the money to Fencer in that situation then... or maybe you know some other member in the states that could help them out too (and is trustworthy of course)

8. Ianuarie 2008, 15:09:26
Papa Zoom 
Subiectul: Re:
MadMonkey:  Setting up Paypal is easy.  Is it not available for your friend?  If it is, it's a very easy process.

8. Ianuarie 2008, 15:31:40
MadMonkey 
Subiectul: Re:
Animal: I know, i have it, and he had it as well, thats not the problem. He can not use PayPal

8. Ianuarie 2008, 16:04:49
redfrog 
Subiectul: Re:
MadMonkey: thanks for connecting me with him - im waiting for a response and hopefully i will be able to pay for him soon....

8. Ianuarie 2008, 16:10:13
Purple 
Subiectul: Re:
MadMonkey: I know PayPal is not compatible with web-tv. At least with mine.

Data şi ora
Prieteni în direct
Jocurile favorite
Frãţiile
Ştirea zilei
Drept de copiere © 2002 - 2024 Filip Rachunek, toate drepturile rezervate.
Înapoi la Început de paginã