Heckert is well known to me. He was definitely not a program user, but yes, people did accuse him of that all the time too. Many other names like Olsen, Nash, Mortimer and even Moiseyev have gotten called online cheats by people (my only guess is they were jealous kids who play live and wish they did as well as those they accused would, like the ones I see on zone all the time). In many of these cases they were also accused before they got to be in a live tournament. If you ask me, they use it as a cheap ploy so that they can discourage people who are better than they are from going to tournaments, so they don't have to worry about competition that might get in their way as much.