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 BrainKing.com

Board for everybody who is interested in BrainKing itself, its structure, features and future.

If you experience connection or speed problems with BrainKing, please visit Host Tracker and check "BrainKing.com" accessibility from various sites around the world. It may answer whether an issue is caused by BrainKing itself or your local network (or ISP provider).

World Of Chess And Variants (videos from BrainKing): YouTube
Chess blog: LookIntoChess.com


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7. Ianuarie 2008, 13:48:45
AbigailII 
Subiectul: Re: Is it just me? or is this site slower than a cheapskate at the checkout counter
Fencer: Whatever happens OUTSIDE BrainKing, i.e. on the way to the user's web browser, is not (and cannot be) our problem.

Well, if your goal is to keep your current customers, and to attract more, unsatisfied customers should be your problem, whether you can do something about or not, and whether the problems are real or imaginary.

Fencer: Our power ends at the outgoing port of our firewall.

Yes...., but, where your firewall ends is something you can do about. If there's a network problem, and that problem is caused by your upstream provider, then you aren't entirely powerless. You could switch provider, or get a faster pipe. I'm not saying you should, or that it's wise business wise, just pointing out that just brushing it off with "oh well, nothing we can do" is a bit short sighted. If Disney had build Disneyworld at the end of a dirt road, and people would complain it's hard to reach, Disney wouldn't say "oh, but the lines in the park are short, and it isn't our problem there's only a dirt road to our park".

A website cannot control the speed of the Internet, but it can decide where it connects to the Internet.


7. Ianuarie 2008, 14:07:32
Fencer 
Subiectul: Re: Is it just me? or is this site slower than a cheapskate at the checkout counter
AbigailII: I have promised to be nice and not to provoke any further flamewars, so please forgive me if I don't answer the first question about keeping current customers and attracting new ones. I have my numbers and my opinion.

Regarding the second question, I haven't probably made the exact expression - of course it's only up to us where the firewall is connected to but, just in order to get a faster line, we moved our servers to another serverhousing company last year. Our meters say that the upstream line is fast enough to ensure a very good response, at least where it can reach. Of course, there is a possibility have our servers hooked at a dedicated super fast mega line, but it is not worth a tenfold of the current monthly fee I am already paying. Expenses must be reasonable too.

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