crosseyed: When it comes to computers, the difference between moving a site and upgrading a site can make a big difference in where a problem can be regarding access. This is not arguing, it is a fact of the computer age and of the www.

This is why I say "everything?" as sometimes (as I recall from past problems) a simple yet overlooked fix at your friends end could be affecting access.

As to be a know all.. no. Just someone (as with many people here) who knows how finicky computers and the web are.