Czuch: I've been told the same. Our ISP company provides free software, but the old system which was in use when we joined was no longer good or stable.... ie it was one program that did anti virus and one that did firewall, etc... and they caused conflicts.. which explained why the anti-virus kept having to close or said it was logged into another account!!
Their new software is just one program and does everything. It's fast and stable.
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