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 BrainKing.com

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If you experience connection or speed problems with BrainKing, please visit Host Tracker and check "BrainKing.com" accessibility from various sites around the world. It may answer whether an issue is caused by BrainKing itself or your local network (or ISP provider).

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14. Mayo 2011, 19:04:32
crosseyed_uk 
Modificado por crosseyed_uk (14. Mayo 2011, 21:33:36)

Ok thanks Fencer I will pass that on. Thanks for the quick response. I have not had any problems and have been in the site several times today. The only thing I have noticed sometimes is the pages goes white and slow when I click to make my moves.




I have sent you a message with his reply to what you told me to tell them, to keep away from this board.



PS. My friend can sign in but can't do anything else.


15. Mayo 2011, 12:27:04
crosseyed_uk 
Asunto: Re: Faulty site.
Modificado por crosseyed_uk (15. Mayo 2011, 12:38:56)

crosseyed: Fencer my friend still cannot get into this site to play games. When he can sign in he can't do anything. I sent you two messages and you have not responded to them. Did you get them? I suspect there are lots of other people who can't get into this site.




 




 


15. Mayo 2011, 13:18:59
crosseyed_uk 
Asunto: Re: Faulty site.
crosseyed: Are my posts invisible?

15. Mayo 2011, 13:25:07
Mort 
Asunto: Re: Faulty site.
crosseyed: No, but that you can get in and your friend cannot suggests it's your friends end!!

15. Mayo 2011, 13:32:32
crosseyed_uk 
Asunto: Re: Faulty site.
Modificado por crosseyed_uk (15. Mayo 2011, 13:33:39)

(V): Or that there is actually a problem with this site. I and you are the lucky ones that can sign in and play games. I am sure there are many more than just my friend who can't get in that we don't know about.



It  is odd that since Fencer changed things that some of us are getting problems with this site. I keep getting the long white page and the page take ages to download and other strange things happening with the site.



However even if it is Global it only happened when Fencer upgraded this site.


15. Mayo 2011, 13:37:10
Mort 
Asunto: Re: I and you are the lucky ones that can sign in and play games.
crosseyed: Not really, depends on your ISP and it's relation to the new server. Has your friend cleaned cookies, cache's etc?

He didn't upgrade he moved it.

15. Mayo 2011, 13:40:39
crosseyed_uk 
Asunto: Re: I and you are the lucky ones that can sign in and play games.
(V): He has done everything possible and there is no need to nit pick it is still a form of upgrading.

15. Mayo 2011, 13:42:49
Mort 
Asunto: Re: it is still a form of upgrading.
crosseyed: No it isn't.

... everything? That is a term that involves some relativity.

15. Mayo 2011, 13:49:45
crosseyed_uk 
Asunto: Re: it is still a form of upgrading.

(V): I am not arguing with you as it is obvious you are know all who is looking for an argument.


I am concerned for my friend and others who cannot get into site and I would like to think that someone would do the same for me if I could not get into the site.


15. Mayo 2011, 13:56:24
Fencer 
Asunto: Re: it is still a form of upgrading.
crosseyed: As I have said, our tests prove that BrainKing is not to blame. However, I can investigate and ask some network gurus if they come up with new ideas. That's all I can promise.

15. Mayo 2011, 14:02:39
crosseyed_uk 
Asunto: Re: it is still a form of upgrading.

Fencer: Thank you. My friend can get into the site sometimes but can't make play any games. He told me has sent you a message.


I sent you two message regarding this problem to keep off this board. No doubt you are being sent 100's mesages and can't get through them.


 


15. Mayo 2011, 14:07:00
Fencer 
Asunto: Re: it is still a form of upgrading.
crosseyed: Actually, I've got messages from you only and nobody else is complaining. Anyway, if you don't get an instant response, it usually means that I am either too busy at the moment or I don't know the response yet.

15. Mayo 2011, 14:11:28
crosseyed_uk 
Asunto: Re: it is still a form of upgrading.

Fencer: Ok I accept that. My friend said he sent you message through the site so that confirms there is problem if you did not get it.


By the way I was not 'complaining' I was asking for your help on behalf of my friend.


15. Mayo 2011, 16:32:16
coan.net 
Asunto: Re: it is still a form of upgrading.
Modificado por coan.net (15. Mayo 2011, 17:16:06)
crosseyed: Sorry I don't have any suggestions since "everything" has already been done on the users side.

With a site change, when the IP address moves with the site there should be even less issues - but something issues with Cache pointing to the "old" place can cause issues with a site only 1/2 working... but with that already done, I guess that will not work.

Also using different browsers to see if the issue is with the browser and not the site or computer would be another suggestion - but since that was already done, I guess that was not it.

Also having the user log in from a different computer (if possible) to see if the issue is with the account or computer is another suggestion - but since that was already done, I guess that was not it.

And of course the suggestion already made to try to log in to a BrainKing domain they normally do not use (which will hopefully be "new" to the DNS and retrieve all the new & correct information to the computer.)

... it's hard to try to help once everything has already been tried.

15. Mayo 2011, 18:20:39
happyjuggler0 
Asunto: Re: it is still a form of upgrading.
Modificado por happyjuggler0 (15. Mayo 2011, 18:26:40)
coan.net: "Cleaning cache" can mean different things to different people. When I decide to clear cache I have several options which I can choose to delete or not delete.

Cookies for example. I usually keep the cookies of the sites that I more or less trust, such as BK, while deleting the cookies from all other sites.

Today just now I cleared cookies for BK, something I haven't done in many months. The site is now loading much faster than it was before, noting that I am one of the people who had problems with the loading speed of the site very recently.

*edit: I also want to note that I clear my cache every day, at least once a day actually. After clearing what I want to clear, I then individually pick out which cookies to delete.

It could be something else I suppose. I also rebooted, then installed a flash reader update, then rebooted again. I know nothing of computers really, maybe that had something to do with it instead, I have no idea.

15. Mayo 2011, 18:37:53
crosseyed_uk 
Asunto: Re: it is still a form of upgrading.

coan.net: Thanks for your post. My friend has managed to get into the site and play games now. However he is getting lots of problems where pages are not loading properly.


This is NOT a complaint but more of an observation. I too am finding that pages are not downloading properly and I get the long pause with just a white page and sometimes the page is distorted. As long as I am able to play the games it does not bother me.


15. Mayo 2011, 13:57:21
Mort 
Asunto: Re: it is still a form of upgrading.
crosseyed: When it comes to computers, the difference between moving a site and upgrading a site can make a big difference in where a problem can be regarding access. This is not arguing, it is a fact of the computer age and of the www.

This is why I say "everything?" as sometimes (as I recall from past problems) a simple yet overlooked fix at your friends end could be affecting access.

As to be a know all.. no. Just someone (as with many people here) who knows how finicky computers and the web are.

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