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Computers (BIG BAD WOLF, 2007-03-12 20:16:01)


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11. November 2011, 03:27:49
BadBoy7 
Subject: question
my g/f has a little Mini HP laptop pc and the other night it went nuts and wouldnt do anything...so tday it says it has NO INTERNET CONNECTION...there is NOT even any internet icon at bottom...what does she have to do to get it so it will hook up??? also when it is loading other stuff like on the desk top it freezes and brings up numerious help pop ups and locks up and she has to keep re booting it and then same thing again and again

12. November 2011, 14:38:58
MadMonkey 
Subject: Re: question
BadBoy7: Without actually seeing what it is saying, it sounds like Malware has infected the machine.

If you cant get on the internet then you have problems, unless you can download onto a flash drive and plug that in. You need to run Malwarebytes' Anti-Malware. If that is not an option, try to take anything important off the pc and do a system restore. Personally i would take it back to factory settings and start fresh.

This is just another reason not to use Windows lol

13. November 2011, 07:35:50
BadBoy7 
Subject: Re: question
MadMonkey: when it got a trojan worm i ran Iobit malware Fighter and it found it and i quarentined it be4 that i had Malwarebytes' Anti-Malware but after the trojan it disabled it and wont let me run that 1...it also wont let me put up my firewall or any security..it even locked up and stopped my anti virus AVAST and not it is saying there is NO internet thingy so it wont conect to the internet to be able to re download any anti virus says something about the internet being disabled

14. November 2011, 10:40:20
MadMonkey 
Subject: Re: question
BadBoy7: Are you actually getting any Anti virus or Malware messages ?


If so and you have a flash drive and internet access anywhere, download and run Remove Fake Anti Virus.

Sadly, these problems are really hard to solve unless you actually see the screen

16. November 2011, 06:11:01
BadBoy7 
Subject: Re: question
MadMonkey: it don't have any internet connection...my pc mechanic told me he thinks it wiped win-sock out cause there's not even any sound audio in it now

17. November 2011, 10:55:44
MadMonkey 
Subject: Re: question
BadBoy7: Sorry abou tthe delay, my Modem blew up so not been about

Like i said, it seems pretty bad, but without seeing it (and your along way from me lol)its hard to tell. When things starting geting bad, sometimes you can create more problems by trying to fix the ones you have. My advie would be to Format it & re-instal Windows (or take it back to Factory settings if possible)

24. November 2011, 21:44:05
Mort 
Subject: Re: question
BadBoy7: These are the options I try.

Try going back to an earlier restore point. The option to restore to an earlier saved stable operating system can work .. you should find it through the control panel.

If not... You can try repair windows.. ie boot via your windows cd and attempt a repair.

I'd say try reinstalling the drivers for the laptop re the internet/ethernet, etc via another pc and reinstall them... but it sounds like it's too far gone for that.

Format and reinstall windows via your windows cd is probably the best idea.

24. November 2011, 22:11:11
MadMonkey 
Subject: Re: question
(V): Yes and it can save a lot of hassle in the end. Start with a new clean system

26. November 2011, 17:47:06
Mort 
Subject: Re: question
MadMonkey: Had no choice the other day. Bought an HD and had to install windows. But now the drive keeps up with the rest of me beastie lol

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