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Frequently asked questions - Login issues - When I try to log in with my user name and password, I get a response "Invalid user name or password!".

2.1) When I try to log in with my user name and password, I get a response "Invalid user name or password!".

Please make sure that you are really entering your correct user name and password. Passwords are case sensitive, so you have to type it exactly as it was registered with your account. If it still does not work, try to use your email address at the "Did you forget your user name or password?" form to request a password change.
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